{"id":19920,"date":"2026-04-14T11:02:00","date_gmt":"2026-04-14T11:02:00","guid":{"rendered":"https:\/\/sekuritasit.com\/index.php\/2026\/04\/14\/how-contact-centers-detect-and-prevent-fraud\/"},"modified":"2026-04-14T11:02:00","modified_gmt":"2026-04-14T11:02:00","slug":"how-contact-centers-detect-and-prevent-fraud","status":"publish","type":"post","link":"https:\/\/sekuritasit.com\/index.php\/2026\/04\/14\/how-contact-centers-detect-and-prevent-fraud\/","title":{"rendered":"How contact centers detect and prevent fraud"},"content":{"rendered":"<p>Scammers may target contact centers, but comprehensive agent training, authentication techniques and advanced technologies can protect businesses and customers.<a href=\"https:\/\/www.techtarget.com\/searchcustomerexperience\/tip\/How-to-train-agents-on-call-center-fraud-detection\" target=\"_blank\" class=\"feedzy-rss-link-icon\">Read More<\/a>\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>Scammers may target contact centers, but comprehensive agent training, authentication techniques and advanced technologies can protect businesses and customers.Read More\u00a0<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-19920","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/posts\/19920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/comments?post=19920"}],"version-history":[{"count":0,"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/posts\/19920\/revisions"}],"wp:attachment":[{"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/media?parent=19920"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/categories?post=19920"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sekuritasit.com\/index.php\/wp-json\/wp\/v2\/tags?post=19920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}